7ze77 Privacy Policy — Your Data, Our Responsibility

7ze77 ("we", "us", "our", "the Platform") is the operator of the online casino and sports betting platform accessible at https://7ze77.io. We are committed to protecting the privacy and personal data of every individual who interacts with our platform, whether as a registered player, a visitor browsing our website, or a person corresponding with our support team.

This Privacy Policy applies to all personal data collected through the 7ze77 website, any associated mobile-optimised interface, and all related communication channels including email correspondence directed to [email protected]. It should be read in conjunction with our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement governing your use of the platform.

The 7ze77 platform is operated for players physically located in Bangladesh. All data processing activities described in this policy are conducted in the English language. In the event of any inconsistency between this English-language Privacy Policy and any other version or summary, the English text shall prevail.

We review and update this Privacy Policy periodically to reflect changes in our data practices, applicable law, and operational requirements. The "Last Updated" date at the top of this document indicates when the most recent revision was published. We recommend reviewing this page periodically to stay informed about how we protect your data.

7ze77 collects personal data in two broad categories: data you provide directly to us, and data collected automatically as you interact with the platform. The specific data points within each category are described below.

Data You Provide Directly

Data Collected Automatically

• Device & Browser Data: Device type, operating system, browser type and version, screen resolution, device identifiers.
• Network Data: IP address, approximate geographic location derived from IP, internet service provider.
• Session Data: Login timestamps, session duration, pages viewed, navigation paths within the platform.
• Gaming Activity Data: Games played, bet amounts, win/loss records, game session timestamps, bonus usage patterns.
• Transaction Logs: Deposit amounts and timestamps, withdrawal requests and processing records, payment method used.
• Cookie Data: Preferences stored via cookies and similar tracking technologies (see Section 9 for details).

Directly from You. The majority of personal data held by 7ze77 is provided voluntarily by you during the account registration process, during KYC identity verification, during payment transactions, and when you contact our support team. This data is submitted through forms and interfaces on the 7ze77 platform.

Automatically via Platform Technology. When you visit the 7ze77 website or interact with any part of the platform, certain data is collected automatically by our server infrastructure, analytics systems, and cookies placed on your device. This collection occurs regardless of whether you are logged into an account and is standard practice for all web-based platforms.

From Payment Providers. When you initiate a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or a bank transfer, the payment provider may share transaction confirmation data with 7ze77 to allow us to credit your account or confirm the receipt of a withdrawal. 7ze77 does not receive or store your full payment provider account credentials — only transaction reference data is shared.

From Game Providers. Third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi operate game sessions via APIs integrated into the 7ze77 platform. These providers may process certain session data (such as a session token or player identifier) in order to deliver the game. 7ze77 ensures that any such data sharing occurs under appropriate data processing agreements with each provider.

7ze77 processes personal data for the following specific and legitimate purposes:

• Account Management: To create, maintain, and manage your 7ze77 player account, including authentication, session management, and account settings.
• Identity Verification (KYC): To verify your identity, confirm your age (21+), and comply with anti-money laundering (AML) and know-your-customer obligations prior to processing withdrawals.
• Payment Processing: To process your deposit transactions, validate payment method ownership, and execute withdrawal requests to your verified payment method.
• Game Delivery: To deliver real-money casino games, live dealer tables, and sports betting markets via our integrated third-party game providers.
• Customer Support: To respond to your enquiries, resolve disputes, process responsible gaming requests, and manage account-level issues via our support team.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, bonus abuse, money laundering, account compromise, and other security threats to the platform and its players.
• Responsible Gaming: To manage and enforce self-exclusion requests, deposit limits, cool-off periods, and other responsible gaming tools in accordance with our Responsible Gaming Policy.
• Regulatory Compliance: To comply with applicable legal and regulatory requirements, respond to lawful requests from competent authorities, and maintain records required by law.
• Platform Improvement: To analyse aggregated and anonymised usage data to improve the platform's functionality, game selection, and user experience.
• Marketing Communications: To send you promotional offers, bonus announcements, and platform updates via email, where you have provided consent. You may withdraw consent for marketing communications at any time by contacting [email protected].

7ze77 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to perform the contract between you and 7ze77 — including account creation, game delivery, payment processing, and customer support — is carried out on the basis that it is necessary to fulfil your agreement with us.
• Legal Obligation: Processing required to comply with applicable laws and regulations — including KYC identity verification, AML transaction monitoring, and data retention obligations — is carried out on the basis of legal obligation.
• Legitimate Interests: Processing carried out to prevent fraud, protect platform security, detect bonus abuse, and improve the platform is carried out on the basis of our legitimate interests, provided those interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and the use of non-essential cookies is carried out on the basis of your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

7ze77 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment Processors: Transaction data is shared with your chosen payment provider (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, Mastercard) solely to execute the requested financial transaction.
• Game Providers: A session token and player identifier are shared with integrated game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) to authenticate your game session. No additional personal data is shared beyond what is technically required.
• KYC Verification Partners: Where 7ze77 uses a third-party identity verification service to assist with document review, your identity documents may be processed by that service under a data processing agreement that prohibits any secondary use of your data.
• IT Infrastructure & Security Providers: Hosting, database, security scanning, and fraud-detection services that form part of the 7ze77 technical infrastructure may process certain data as data processors acting under our instructions.
• Legal & Regulatory Authorities: 7ze77 will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by law, by court order, or in connection with the investigation of suspected financial crime or fraud.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of the 7ze77 business, player data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

7ze77 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, subject to any mandatory legal retention obligations. The following retention periods apply to the principal data categories:

Upon expiry of the applicable retention period, personal data is either securely and permanently deleted from our systems or anonymised such that it can no longer be linked to any individual player. Anonymised and aggregated data may be retained for statistical analysis without time limit.

7ze77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• TLS/SSL Encryption: All data transmitted between your device and the 7ze77 platform is encrypted using current Transport Layer Security (TLS) standards. The presence of HTTPS in your browser address bar confirms that encryption is active.
• Encrypted Data Storage: Sensitive personal data fields — including identity document scans and payment credentials — are stored in encrypted form within our database infrastructure. Encryption keys are managed separately from the encrypted data.
• Access Controls: Access to personal data held by 7ze77 is restricted on a strict need-to-know basis. Employee access is governed by role-based access controls (RBAC), and all access to sensitive data categories is logged and audited.
• Password Security: Player account passwords are stored using a one-way cryptographic hashing algorithm with a unique salt per account. 7ze77 staff cannot retrieve or view your password — only a reset may be initiated.
• Intrusion Detection: The 7ze77 infrastructure is monitored continuously for signs of unauthorised access, abnormal traffic patterns, and potential security threats using automated detection systems.
• Incident Response: In the event of a confirmed personal data breach that poses a risk to the rights and freedoms of affected players, 7ze77 will notify affected players without undue delay and take all appropriate remedial action.

7ze77 uses cookies and similar technologies (such as local storage and session storage) to operate the platform, remember your preferences, maintain your login session, and analyse platform usage patterns. The following categories of cookies are in use:

• Strictly Necessary Cookies: These cookies are required for the platform to function and cannot be disabled. They include session authentication cookies that keep you logged in during an active session, and security cookies that protect against cross-site request forgery (CSRF). No consent is required for these cookies as they are essential to service delivery.
• Functional Cookies: These cookies remember your preferences such as language settings, display preferences, and recently viewed game categories. Disabling them may affect your experience on the platform but will not prevent access.
• Analytics Cookies: These cookies collect aggregated and anonymised data about how players navigate the 7ze77 platform — such as which pages are most visited, how long sessions last, and where users encounter errors. This data helps us improve the platform. These cookies are set only with your consent.
• Fraud-Detection Cookies: Certain cookies are used by our security infrastructure to identify and flag suspicious activity, such as multiple simultaneous login attempts from different locations. These are classified as necessary for security purposes.

You may manage or withdraw your consent to non-essential cookies at any time through your browser settings. Most modern browsers allow you to refuse all cookies, delete existing cookies, or receive a notification before a cookie is set. Note that disabling cookies may affect the functionality of certain features on the 7ze77 platform.

7ze77 does not use third-party advertising cookies or behavioural tracking cookies for cross-site advertising purposes. We do not participate in programmatic advertising networks that track your activity across other websites.

As a registered player on the 7ze77 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, submit a written request to [email protected] with the subject line "DATA RIGHTS REQUEST" and include your registered email address and account username for verification purposes.

• Right of Access: You have the right to request a copy of all personal data that 7ze77 holds about you. We will provide a structured summary of your data within thirty (30) calendar days of a verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Basic account information (name, email, address) may also be updated directly via your account settings.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where the data has been unlawfully processed. This right is subject to legal retention obligations — for example, transaction records required for AML compliance cannot be deleted before the mandatory retention period expires.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your data in certain circumstances, such as while the accuracy of the data is being contested or while a legitimate-interest objection is being assessed.
• Right to Data Portability: You have the right to receive the personal data you have provided to 7ze77 in a structured, commonly used, machine-readable format, and to transmit that data to another service provider.
• Right to Object: You have the right to object to the processing of your personal data on the basis of legitimate interests, including profiling carried out for fraud-prevention purposes. We will assess your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (such as marketing communications or analytics cookies), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

The 7ze77 platform is strictly intended for adults who are 21 years of age or older. We do not knowingly collect, process, or store personal data from individuals under the age of 21. Account registration includes a date-of-birth field, and KYC verification confirms age before any withdrawal is processed. Where an account is found to be held by a person under 21, it will be immediately closed and all net deposits returned to the verified payment method.

If you are a parent or guardian and believe that a minor under your care has registered an account on the 7ze77 platform or submitted personal data to us without your knowledge, please contact our support team at [email protected] immediately. We will investigate the matter and, if confirmed, delete all data associated with the minor's account without delay.

7ze77 does not direct any marketing communications, promotional materials, or targeted advertising toward individuals under the age of 21.

The 7ze77 platform is operated primarily for players located in Bangladesh, and we aim to keep personal data processing within this geographic scope wherever practicable. However, certain third-party service providers engaged by 7ze77 — including game providers, infrastructure vendors, and security services — may process data in server locations outside Bangladesh.

Where personal data is transferred to a third party operating in another jurisdiction, 7ze77 ensures that appropriate safeguards are in place to protect the data, including contractual data processing agreements that impose obligations on the recipient equivalent to those described in this policy.

By registering an account on the 7ze77 platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Bangladesh for the purposes described in this policy, subject to the safeguards described above.

7ze77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or business operations. Where a material change is made — such as a new category of data being collected, a new purpose for processing, or a significant change to retention periods — registered players will be notified via the email address on file at least seven (7) calendar days before the change takes effect.

For minor changes — such as clarifications of existing language, correction of typographical errors, or updates to contact information — the "Last Updated" date at the top of this policy will be revised without separate notification. We encourage you to review this page periodically to stay informed of any updates.

Your continued use of the 7ze77 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with a material change to this policy, you may close your account by contacting our support team before the change takes effect.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7ze77 processes your personal data, please contact our support team using the details below. All privacy-related enquiries are handled by our dedicated compliance and support staff.

• Email: [email protected]
• Subject Line: Use "PRIVACY ENQUIRY" for general privacy questions or "DATA RIGHTS REQUEST" for formal data rights submissions.
• Response Time: We aim to acknowledge all privacy enquiries within five (5) business days and provide a full response within thirty (30) calendar days.
• Support Hours: 24/7 — Bangladesh Standard Time (BST, UTC+6)
• Language: All privacy correspondence is handled in English.

7ze77 is committed to resolving all privacy concerns promptly and transparently. If you are not satisfied with our response, you retain the right to escalate your concern to the relevant data protection authority in your jurisdiction.